Proctoring

 

Proctoring minimizes the risk of cheating in a remote testing environment.

 

What is Proctoring and how does it work? 

The testing platform utilizes AI to proctor your online test. This means throughout the duration of the test the participants webcam will capture images to detect and record any instances of cheating. At the end of the test a report will be available to the test purchaser outlining any infractions.  For example:

1. Know the person who takes the test is the person you are interested in hiring
2. Know the test taker is not assisted by others
3. Know the test taker is not using Google or similar to look up information - either on the device they are using or a separate device

 

Why do we include proctoring? 

We have introduced proctoring in response to technological advancements and the evolving capabilities of AI. Proctoring provides additional assurance to our customers.

 

What will proctoring detect?

Instances such as loss of focus on the test screen, leaving the test browser tab, attempting to screenshot, multiple faces, two different faces, and leaving the testing environment will all be detected, recorded included in the proctoring report.

 

Accessing Proctoring Reports 

Proctoring reports are available for the test purchaser to review once the candidate has completed the test. 

1. Log in to the testing platform   
2. Click on “Manage Remote Proctoring”  
3. Search for the correct test by scrolling the tiles, or using the search bar with the order number of name of test.  
4. Select the test tile, select the candidate, and view the report  
5. The report will show the candidate’s photo and list any infractions that occurred during the test.   

 

 

What if my candidate doesn’t have a webcam? 

Access to a webcam is a requirement for proctoring. Your candidate must have and allow access to a webcam to start the test.

 

What if my candidate doesn’t need to be proctored? 

All tests are configured to require proctoring, and this setting cannot be disabled for individual candidates. If you and your candidate have agreed that proctoring is not necessary, you can ask them to cover their camera. However, they must still grant the testing platform access to the camera. 

 

What if I want to opt out? 

If you prefer not to use the option of covering the camera and would like to opt out of proctoring, please email us at help@accountests.com so we can explore alternative solutions for you. 

 

 

Proctoring Technical Troubleshooting

For test users experiencing technical difficulties with proctoring during their online tests, the Technical Troubleshooting page will provide some useful troubleshooting options.