Industry Insights

This blog discusses why the accounting profession struggles to attract talent, highlighting common issues like low starting salaries, poor work cultures (especially in Big 4 and tax firms), the high cost of education, and a "boring" perception of accounting. Professional organizations are working on solutions, and CAANZ (Chartered Accountants Australia and New Zealand) is making notable changes to improve accessibility.

In today's tight labor market, transparent interviews are gaining attention as a fair and consistent method to evaluate candidates. Transparent interviews provide candidates with questions in advance, allowing them to showcase their suitability for the role. Explore how transparent interviews can enhance your hiring process by allowing for better-prepared candidates and more accurate assessments of their fit for the job.

The article discusses the challenges small and medium-sized accounting firms face in creating unbiased and diverse hiring processes, along with actionable tips for improvement.

The blog discusses the impact of remote work, accelerated by the COVID-19 pandemic, on employees and businesses. While some employees thrive in remote settings, others miss in-person interactions. Employers now face the challenge of assessing whether candidates are likely to succeed in remote or hybrid roles, especially when face-to-face interactions might be limited.

The blog discusses the benefits of using testing as part of the hiring process for accounting firms, addressing concerns that candidates might be deterred by the idea of testing. Firms often worry that tests may drive away good candidates, but those that do use testing report improved candidate engagement and more focused discussions.

This article discusses the challenge of assessing project management skills, particularly for accounting managers handling multiple clients. It suggests that interviews alone are often insufficient for evaluating these skills, as candidates may not provide a complete picture. Instead, personality assessments, specifically those based on the Big-5/OCEAN model, are recommended for a deeper understanding of a candidate's suitability for project management.

The blog promotes a webinar aimed at improving the hiring process for accountants, focusing on using objective evidence and validated tests to make better hiring decisions

The blog discusses the importance of succession planning and developing future leaders in accounting firms, particularly guiding aspiring staff into senior management or partnership roles. It emphasizes that career development is a long-term process that requires careful planning and measurement.

The blog also stresses that talent acquisition must go hand-in-hand with retention, as both require different strategies. While salary and benefits may attract candidates, retention relies on providing challenges, growth opportunities, and effective feedback. Cultural fit is essential, as hiring people who align with the firm's values leads to better engagement. Additionally, firms must clearly communicate their value proposition to attract and retain staff. The onboarding process should be comprehensive and extend beyond the first 90 days, helping new hires adjust to workplace norms and expectations.

The blog discusses how Hancock Askew & Co., a firm with a growing Client Accounting Services (CAS) practice, transformed its approach to team structure and talent management using skills and personality assessments. These assessments provided data-driven insights, leading to the reorganization of the CAS practice into three distinct roles: Doers (focused on accounting tasks), Minders (managing workflow and quality), and Finders (handling client onboarding and business development). This reorganization improved job satisfaction, role clarity, and client service.

The piece stresses that firms cannot expect employees to self-develop entirely on their own; there needs to be a mutual investment in their growth. Firms risk losing talented individuals if they do not actively support their development. The article concludes with a powerful reminder: failing to invest in employees may result in them staying but not growing, which could be more detrimental to the firm in the long run.

The article discusses the hidden costs of making a bad hire, specifically focusing on the example of hiring a Client Accounting Manager for $100,000/year. Initially, the weekly cost, including benefits, is estimated at $2,300. However, the new hire underperforms, causing team friction and poor coaching. After 90 days, the manager is terminated, seemingly costing $34,500.