FAQ

The Tests

The Process

Paying

Data Protection, Privacy & Site Security

Giving Feedback

Interpreting Results

Testing Best Practice & Managing Risks

The Tests

What do the tests measure?

All Accountests tests measure skills and knowledge essential to success in an accounting job. Four accounting or bookkeeping topics are covered in each test, and they are specific to the country in which the candidate will work.

Find out more information about what the tests measure.

How do they work?

All tests are completed online by participants, who complete a 40 question multiple choice test in 30 minutes, with the exception of the Double Entry Accounting Test, which is a 20 question multiple choice test with a 15 minute time limit.

A participant's performance in a test is displayed in a report that identifies how well they performed in four core accounting or bookkeeping topics, their performance in basic, intermediate and advanced level questions, as well as performance against a norm group of similar people in similar jobs accounting or bookkeeping jobs, giving recruiting managers information to support informed recruitment and selection decisions.

View the tests sample reports.

How are the tests kept relevant and up to date?

Tests are written in consultation and participation with senior level accountants and bookkeepers, and their professional bodies in each country in which the test is available

Tests are also reviewed annually by the same country-specific professional groups to ensure they are up to date with changes in legislation, taxation, budgetary stipulations and other changes relevant to accounting and bookkeeping in each country.

We are likely to use large volumes of tests. Can we have our own norm groups of candidates and staff against which to measure future candidates against the criteria we see as critical to success?

Yes, we can build and maintain bespoke norm groups for large volume users.  Please contact us for assistance.

I need more technical information before making a purchasing decision. Where can I find it?

Either visit our Technical Page or contact us

How was the Bookkeeper Test developed?

The questions and competencies were developed and validated by an expert group of experienced accountants and bookkeepers, using The Delphi assessment and validation process which uses qualitative analysis techniques.  Country-specific tests were then developed for The United Kingdom, Australia and New Zealand

What does the report look like?

Visit the Tests Page, select which test you would like to like to see a sample report for and you will find sample report at the foot of that page

The Process

When in the recruitment process should I use an Accountests test?

Traditionally, testing and assessment takes place late in the selection process. However, we recommend Accountests are used early in the selection process because skills and knowledge essential to the role need to be known quickly as they are non-negotiable criteria for selection and our tests are cost-effective enough to be used after first screening of applicants.

The Basic Double Entry Accounting Test is priced to be used as an initial screening assessment.

How quickly do I get the results of a test?

A report is generated as soon as the candidate completes the test and is usually ready for you to view within five minutes.

The test report will be sent to the same email address where you received your test links.

You can also view completed tests in the Admin Key that was also emailed to you at the same time you received your test links.

How long do the tests take to complete?

With the exception of the Basic Double Entry Accounting Test, which takes 15 minutes, all Accountests products are timed at 30 minutes. minutes.

Candidates typically take a total of 45 minutes to enter their candidate data, read the instructions, work through the example questions and complete the actual timed test

What system requirements must my organisation or candidate have to run Accountests products?

Please note that Microsoft Edge has been found to be highly problematic in loading and completing Accountests products and we do not recommend anyone uses this browser.  Microsoft Edge is causing similar problems for testing and assessment software around the world and we do not envisage being able to rectify this issue.

The following Internet browsers are supported by this online assessment platform:

  • Internet Explorer 9 and above
  • Firefox 3.5 and above
  • Chrome 15 and above
  • Safari - any version on Windows and Macs

Does it work on Apple Products?

iPads and all Macbooks only.

Does it work on iPhones and smart phones?

No. Tablets only.  Candidates find the screens of smart phones too small to effectively navigate these tests.

Are Accountests tests supervised or unsupervised?

They can be completed in both supervised and unsupervised settings.  We recommend you view our test administration best practice guide

or Contact Us with any questions on getting the most from candidate testing.

Paying

How do I buy Accountests products?

Either by paying for tests as you require them, or pre-purchase volumes of tests at discounted rates using our secure credit card payment process.  See the Price Structure page for more information, or Contact Us.

Is the credit card payment option secure?

Accountests uses a secure 3rd party payment gateway from DPS.

Which credit/debit cards are accepted?

VISA and Mastercard

Data Protection, Privacy & Site Security

As an employer, who will see my candidate’s reports and test results?

The person who commissioned the report in your organisation receives each candidates report.

Accountests can access your reports if asked to do so by whoever commissioned the test, if we are asked to assist with interpretation or feedback.

Where is candidate and client data stored and is it secure?

All data is stored on a data server located in the UK (Rackspace Ltd) under a security management model as recommended by the ISO 27001 standard and complies with the respective obligations under the UK's Data Protection Act 1998 as applicable to personal data that it controls or processes as part of, or in connection with, its use or provision of the services supplied.

Giving Feedback

Do I have to give a candidate a copy of their test results?

Giving candidates a copy of their report is always recommended as best practice. You can choose to release this after selection decisions have been made or during the selection process. There is a wealth of evidence to support the notion that employers that give candidates feedback raise their profile as employers of choice, even with unsuccessful candidates.

Interpreting Results

Should I reject all low scoring candidates?

Interpreting test results is best done against the criteria of success for your organisation. A candidate may have an overall low score, but score well in the area of accounting or bookkeeping most important to the job, which may make them a valid candidate despite the lower score. Low scoring candidates for generalist roles are less likely to be effective employees. Read more information on interpreting test scores.

Will I need expert help to interpret the results of the test?

No. These tests have been designed to generate readily understood reports to assist recruiting managers and business owners to make strong selection decisions. There is also comprehensive support on interpreting test reports available by clicking here.

However, we often provide support to buyers in interpreting test reports, especially during their initial purchases whilst they become familiar with the reports, and have phone support available in the USA & Canada, United Kingdom & European Union and Australasia & Asia Pacific via our Contact Us page.

 

Can I talk to someone about a test report?

Yes, if the interpreting results page doesn’t provide the answer you need, please contact us.

Testing Best Practice & Managing Risks

Can candidates cheat?

Yes if they are unsupervised and no if they are supervised. Unsupervised candidates can ask people to assist or even take the test for them.

How can I manage the risk of cheating?

The risk of cheating in unsupervised tests can be managed by asking candidates to take the test whilst supervised by webcam from your premises or send them to a location where their identity can be validated and the test sat unassisted. Recruitment consultants offices near the candidates home can be a good source of such a location.

Candidates can also be lawfully advised that if their accounting or bookkeeping technical knowledge or performance in the job leads an employer to believe that they cheated in their test, then their employment can be terminated.

What environment should candidates be tested in?

Read our guide to best practice in testing administration.